Shipping Policy
Shipping Policy
Where We Ship
We ship across Europe. If you're unsure whether we deliver to your country, get in touch and we'll sort it out.
Processing Time
Orders are processed within 1–3 business days of payment confirmation. Since every item is individually sourced and carefully packed, we take the time to do it right.
Delivery Times
- Germany & Netherlands — 2–4 business days
- Rest of EU — 4–8 business days
All orders are shipped with tracked delivery. You'll receive a tracking number as soon as your order is on its way.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order size. We keep it as fair as possible — no inflated handling fees.
Packaging
Your order is packed carefully. Vintage and second-hand items deserve better than a crumpled bag — we make sure everything arrives in the same condition it left us.
Returns & Exchanges
Not the right fit? No problem. You have 14 days from delivery to request a return.
To be eligible for a return:
- The item must be in the same condition as received
- It must not have been worn or washed
- Original packaging should be included where possible
To start a return, contact us with your order number and reason for return. We'll guide you through the process.
Please note: Return shipping costs are the responsibility of the buyer unless the item was incorrectly described or arrived damaged.
Damaged or Incorrect Items
If your order arrives damaged or isn't what you ordered, contact us immediately. We'll make it right — no hassle.
Questions?
Still not sure about something? Hit us up via our Contact page — we actually reply.